Information & Telecommunication Systems
IT Solutions

As a global systems integrator and reseller of Microsoft Dynamics 365, Hitachi Solutions has helped hundreds of customers across the globe maximize their investment in Microsoft technologies. Hitachi provides value-driven services throughout the IT life cycle from systems planning to systems integration, operation and maintenance using industry leading practices.

Microsoft Dynamics 365
Microsoft Dynamics 365

Dynamics 365 unifies CRM and ERP capabilities into applications that work seamlessly together across sales, customer service, field service, operations, financials, marketing, and project service automation.

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Field Service
Field Service

Microsoft Dynamics 365 for Field Service is a complete field service management software that includes service locations, service agreements, customer assets, predictive maintenance, preventative maintenance, work order management, resource management, product inventory, scheduling and dispatch, mobility, collaboration, customer billing, and analytics.

Ecommerce
Ecommerce

Hitachi Solutions Ecommerce is an end-to-end web-based system with full ecommerce capabilities and tight accounting, shipping, and inventory systems integration. Our solution enables businesses to consistently improve customer relationships and increase customer retention by delivering a truly personalized experience to B2B and B2C customers.

IoT Service Hub
IoT Service Hub

With the IoT Service Hub, your organization can transform the maintenance optimization process from one of repair and replace to predict and fix. The IoT Service Hub, built on proven Microsoft Technologies including Dynamics 365 Field Service, Azure IoT Suite, Power BI and R integrated with SQL Server.

Microsoft Dynamics AX
Microsoft Dynamics AX

Dynamics AX has been rebranded Dynamics 365 for Finance and Operations, On-Premises. Dynamics 365 for Finance and Operations is available in the cloud, on-premises, or through hybrid deployment options that adjust to changing requirements, comply with regulations, and maximise your existing investments.

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Microsoft Dynamics CRM
Microsoft Dynamics CRM

Strengthen customer loyalty and provide world-class customer service with Dynamics 365 for Customer Service. Turn simple interactions into life-long relationships by offering seamless service to your customers. Providing consistent, smart care will cultivate lasting relationships.

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HRMS & Payroll
HRMS & Payroll

Hitachi’s HRMS solution provides in-depth Payroll functionality, HRMS capability and Employee life cycle management. We empower human capital by delivering best returns on Salary management, Appraisal management and Performance tracking. Our Middle East specific Payroll is flexible, reliable and houses all your payroll needs, delivering better organizational insight by integrating data across departments, entities and geographic locations.

Managed Services
Managed Services

At Hitachi Managed Services we use an ITIL based approach in the processes we use, to ensure we deliver standardised, high quality solutions to meet the needs of our customers. Hitachi will work with the client during the transition phase to Hitachi Managed Services to discuss and define these processes in the Service Delivery Plan.

Loyalty Management
Loyalty Management

Hitachi’s Loyalty Management Solution (LMS), built on Microsoft Dynamics CRM, caters to all the needs of an organization looking for a holistic loyalty management solution. Surpassing all the traditional applications that focused on limited aspects of loyalty Management, Hitachi’s LMS provides all the functionalities from one single package making it a true Enterprise Wide Loyalty Management Solution.

Advanced Analytics
Advanced Analytics

Hitachi Solutions global analytical practice is robust and a string resource pool of dedicated consultants working on multiple platforms to achieve results through SQL Analytics, Power BI, Data warehousing, Data modelling and Data Cubes etc.

Thanks to Hitachi Solutions’ Global Centre of Excellence, guiding and leading through all the advanced techniques required to drive the customer success through constant Research & Development wing.