Digital Systems & Services
Hitachi Solutions Enables Digital Transformation Leveraging, Microsoft Solutions And TechnologiesDigital Solutions
Digital Systems & Services
As a global systems integrator and reseller of Microsoft Dynamics 365, Hitachi Solutions has helped hundreds of customers across the globe maximize their investment in Microsoft technologies. Hitachi provides value-driven services throughout the IT life cycle from systems planning to systems integration, operation and maintenance using industry leading practices.
Hitachi Solutions is engaged and offers expertise in multiple industries and business functions. Currently, Hitachi Solutions has 30+ individual developed industry specific solutions, 1000+ customer references worldwide and 3000+ Microsoft focused experts. Hitachi Solutions also offers solutions in other industries such as financial services, health care, insurance, manufacturing, oil and gas, retail and distribution.
Hitachi Solutions has ambitious plans for the UAE and GCC region, to help penetrate these markets, Hitachi Solutions has a new exciting line up of solutions that include: Microsoft Dynamics, advanced analytics, E-commerce solution, Human Resource Management System (HRMS) & payroll, field service, managed services, predictive service hub, property and facility management solution, Loyalty Management Solution (LMS), sales force automation and contact center. These solutions all leverage Microsoft analytical platforms like SSRS and Power BI. These analytical tools sit on business applications like Microsoft D365 F&O (ERP) and CEM (CRM) and provide dashboards and reports for decision makers.
Microsoft Dynamics 365
Digital Systems & ServicesMicrosoft Dynamics 365 is a cloud-based solution that unifies CRM and ERP capabilities into applications that work seamlessly together and effectively connect your enterprise — from marketing and sales to operations, finance and customer relations. The solution transforms operations by giving everyone — from the design team to call center — access to the data collected in real time, enabling you to build stronger relationships and make better business decisions.
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Microsoft Azure
Digital Systems & ServicesMicrosoft Azure is a highly capable, secure, and ever-evolving set of cloud services to help your enterprise achieve growth at scale while simultaneously solving complex business challenges. Build, manage, and deploy applications the way you want using the tools and technologies you love with a platform built for both power and speed. With hybrid cloud capabilities, Azure meets you wherever you are on your digital journey and gives you peace of mind with unmatched security and compliance. From DevOps to advanced analytics to IoT, Azure remains the only cloud solution agile enough to meet each of your enterprise’s unique needs.
Microsoft Power Platform
Digital Systems & ServicesBusiness intelligence is key to powering your company’s digital transformation and improving productivity and efficiency. And one of the best ways to fully leverage your data is by customizing your cloud-based Dynamics 365, Azure, and Office 365 applications. The Microsoft Power Platform is a set of low or no code tools that allows you to automate processes and workflows and improve connectivity and communications, in house-without a lot of technical know-how. Through familiar, intuitive technology, you can create custom data-driven and task-specific apps to support faster data collection, surface real-time insights, and empower users to make more informed and actionable decisions.
Engage for Banking
Digital Systems & Services
Hitachi Solutions’ Engage for Banking is tailored for the unique business needs of retail and commercial bankers. It provides banking institutes with a holistic, customer-centered view of your business and helps them build strong, long-lasting relationships with customers.
The plug-and-play solution helps banking institutes better understand, track, and manage their relationships with customers and prospects so they win more business and improve customer loyalty. Easy to implement and adopt, it also provides rapid return on investment.
Order Management Suite
Digital Systems & ServicesHitachi Solutions’ Order Management Suite (OMS) is a modern, end-to-end E-commerce solution that is optimized for B2B and B2C sales and customer service. Built on the Microsoft stack, it works seamlessly with the Microsoft cloud and other business applications to provide a robust online sales channel that is quick and easy to implement, plays to end customer’s interests, and delivers a consistent customer-focused experience.
Sales Automation Suite
Digital Systems & Services
Hitachi Solutions’ Sales Automation Suite provides sales team with key insights to improve sales strategies by transforming data and information into actionable insights to improve business outcomes by integrating Location Intelligence (LI) and Business Intelligence (BI) with Microsoft Dynamics 365 customer engagement technologies.
By embedding the route optimization feature, this solution enhances sales route planning, which contributes to depreciation in CO₂ emissions. Thus, integrating social and environmental responsibilities into the business.
Field Service
Digital Systems & ServicesMicrosoft Dynamics 365 for Field Service is a complete field service management software that includes service locations, service agreements, customer assets, predictive maintenance, preventative maintenance, work order management, resource management, product inventory, scheduling and dispatch, mobility, collaboration, customer billing, and analytics.
Ecommerce
Digital Systems & ServicesHitachi Solutions Ecommerce is an end-to-end web-based system with full ecommerce capabilities and tight accounting, shipping, and inventory systems integration. Our solution enables businesses to consistently improve customer relationships and increase customer retention by delivering a truly personalized experience to B2B and B2C customers.
IoT Service Hub
Digital Systems & ServicesWith the IoT Service Hub, your organization can transform the maintenance optimization process from one of repair and replace to predict and fix. The IoT Service Hub, built on proven Microsoft Technologies including Dynamics 365 Field Service, Azure IoT Suite, Power BI and R integrated with SQL Server.
Microsoft Dynamics AX
Digital Systems & ServicesDynamics AX has been rebranded Dynamics 365 for Finance and Operations, On-Premises. Dynamics 365 for Finance and Operations is available in the cloud, on-premises, or through hybrid deployment options that adjust to changing requirements, comply with regulations, and maximise your existing investments.
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Microsoft Dynamics CRM
Digital Systems & ServicesStrengthen customer loyalty and provide world-class customer service with Dynamics 365 for Customer Service. Turn simple interactions into life-long relationships by offering seamless service to your customers. Providing consistent, smart care will cultivate lasting relationships.
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HRMS & Payroll
Digital Systems & ServicesHitachi’s HRMS solution provides in-depth Payroll functionality, HRMS capability and Employee life cycle management. We empower human capital by delivering best returns on Salary management, Appraisal management and Performance tracking. Our Middle East specific Payroll is flexible, reliable and houses all your payroll needs, delivering better organizational insight by integrating data across departments, entities and geographic locations.
Managed Services
Digital Systems & ServicesAt Hitachi Managed Services we use an ITIL based approach in the processes we use, to ensure we deliver standardised, high quality solutions to meet the needs of our customers. Hitachi will work with the client during the transition phase to Hitachi Managed Services to discuss and define these processes in the Service Delivery Plan.
Loyalty Management
Digital Systems & ServicesHitachi’s Loyalty Management Solution (LMS), built on Microsoft Dynamics CRM, caters to all the needs of an organization looking for a holistic loyalty management solution. Surpassing all the traditional applications that focused on limited aspects of loyalty Management, Hitachi’s LMS provides all the functionalities from one single package making it a true Enterprise Wide Loyalty Management Solution.
Advanced Analytics
Digital Systems & ServicesHitachi Solutions global analytical practice is robust and a string resource pool of dedicated consultants working on multiple platforms to achieve results through SQL Analytics, Power BI, Data warehousing, Data modelling and Data Cubes etc.
Thanks to Hitachi Solutions’ Global Centre of Excellence, guiding and leading through all the advanced techniques required to drive the customer success through constant Research & Development wing.
